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Frequently Asked Questions

Q: Where do I get parts, service, or warranty claim information for a Stanley® Garage Door or Garage Door Opener?

The Stanley Works does not make or sell garage doors or garage door openers and hasn’t since 1997. Since that time, the two companies that had the rights to use the Stanley name on these products have filed for bankruptcy protection. Despite their use of the Stanley name, The Stanley Works did not manufacture or sell these products since that time, nor did The Stanley Works issue any warranties related to them. The Stanley Works does not have the ability to service complaints, requests, etc. related to these products. Nonetheless, some consumers have reported success searching the internet for independent companies providing such services at a cost. The Stanley Works does not endorse this process or these companies.

Click here to search for Garage Doors or Garage Doors Openers in your area.

Consumers who can confirm the following three conditions regarding their Garage Door or Garage Door Opener:

a) the product was manufactured by The Stanley Works (prior to 1997)
b) the product is covered by a warranty issued by The Stanley Works
c) have a copy of their warranty and product documentation

should contact us through email.